Head of Brand & Content
Your product-level data is in silos. It’s scattered across multiple departments, multiple channels, multiple stakeholders. And because of this, it’s nearly impossible for you to use your product-level data to influence performance.
Your CRM and your customer data are in the same place, yet product-level data is strewn about like that load of laundry you said you were going to do. You already have a lot of the pieces, but the puzzle hasn’t been put together yet:
By aligning your departments around the same source, where all of your data is accessible. Your marketers would know which products are a priority for the category managers (e.g., at risk of becoming deadstock) and could focus there.
They could find areas where the algorithms aren’t performing optimally. They could use product-level data from Google to inform Facebook campaigns, and vice versa.
Your category managers would know the precise visibility and marketing performance of each product they’re purchasing, as well as the promotion cost to actually sell the product.
With this set-up, your management team could align their KPI around overall profitability, keep inter-departmental cooperation running smoothly, and find new opportunities for growth more easily than ever before.
You don’t need product-level data to run your campaigns. You also don’t need to change the oil in your car, or wear shoes to run a marathon, but your performance will suffer if you don’t.
With platforms like Facebook and Google constantly improving their dynamic offerings and algorithms, marketers can usually see a performance boost just from pouring budget into one of those algorithmic black boxes.
Unfortunately, the black box doesn’t provide any visibility into how each product is actually performing, and it doesn’t provide any visibility into how many impressions are going to each product. Which is why many marketers don’t realise that 50% of their impressions may be going to just 1% of their catalog.
The percentage of total ad spend going toward dynamic promotion over static has been increasing year-over-year since 2015. It’s likely that 50% of your total budget is used on dynamic ads right now.
So if 50% of that is going to just 1% of your catalog (and you don’t even know which 1%), that’s a problem.
“But Sam” you say, “I can find the performance of individual products from the APIs of Google Analytics, Google Ads, Facebook, and other platforms, and I can stitch it together using my engineering resources. I don’t need your answer.”
First off, wow. Second, you might not even have enough API calls to download all the products you need, as Facebook only allows for 200 API calls an hour.
Third, in order to build something like this you need to ensure your team has the following skill-sets:
Finally and most importantly, building the model is only part of the task; you’ll also need to maintain it, as FB and Google APIs change on a regular basis. You’ll also need to perform numerous experiments to find the right use cases to make the data actionable for your campaigns.
You could also use Google’s Enhanced Ecommerce reports to see the performance of your products per Google Analytics. After finding the product IDs you want to prioritise, you can export them and import the data to other platforms like Facebook, then try to associate the ad spend to each product
Just make sure you have a team of data scientists with the time to analyse, pull, and import elsewhere at least a couple times a day.
Finally, our Product Marketing Platform (PMP) is a fast, user-friendly solution. ROI Hunter’s (PMP) gathers product-level data from across your channels, integrating it within the ROI Hunter platform.
ROI Hunter has 10,000+ users, an annual ad spend of over 500,000,000 USD, and is an official Facebook and Google Partner with engineering support. We are able to support however many API calls you need, and can offer a data model that improves daily with feedback from hundreds of enterprise retailers.
Through our work with hundreds of retailers, we discovered that fully utilising product-level data does more than just increase marketing performance. The companies we worked with also experienced better and more efficient collaboration, sparking new ideas for growing the business.
Sound interesting? Check out how you can start building more effective dynamic ads on Facebook.