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Online Betting Netherlands

Fortuna - Thousands of New Users at Half the Price

Fortuna Entertainment Group is the largest Central European betting operator. It is headquartered in Netherlands and allows users to bet on their favorite sport teams. The were able to grow new user acquisition with our help by for the Ice Hockey World Championship and the European Football Championship.

cheaper user acquisition
more users than FROM adwords
hundred + new registrations


"How do you predict the unpredictable?” – asks every bettor out there. What if, as an advertiser, you could make sure that your ads display information relevant to current events even if you are away from the office.

The Goal

Approaching Ice Hockey World Championship and the European Football Championship, Fortuna went all in allocating the majority of their online promotion budget to Facebook campaigns. they bet on a combination of traditional advertising amplified by an unconventional use of dynamic ads carefully targeted at new user acquisition.


The first step was to create a custom product XML feed. Specific games that took place during the European Championship were defined as products, with data on particular matches, team names and current rates converted from an internal system. All that was left to do for Fortuna is link the feed to the product catalog via ROI Hunter. Products were then regularly updated depending on the changing odds throughout the championship.

fortuna_european championship

Emotions: A gift that keeps on giving good CTR

The second part of the acquisition campaign on Facebook for Fortuna pre and post-match ads was to dynamically communicate the results of the Czech team. Multiple ads with the same targeting were created, and each represented one of the possible outcomes for the Czech team. After the match, the outcome that took place was activated immediately.

As a result the campaign had up to 50% greater engagement and 1/3 higher click-through rates than campaigns that have been running for more than a day after the match.

fortuna2Fortuna Reaching customers in real time


Revolutionary Results:

This strategy took the idea of dynamic advertising a step further, employing it for successful acquisition of brand new users that have not visited the website in the last 180 days.

The campaign scored across a number of disciplines:

  • Thousands of new online registrations in the first two months;
  • Up to a third more new active players in comparison to Google AdWords;
  • 50% cheaper original registration goal;
  • 20% of all new users came from Facebook;
  • Instagram brought 9% more registrations.

This case study was prepared in cooperation with Business Factory

Jaroslav Kulenda, Head of Marketing, Fortuna Game

"We were pleasantly surprised with the results of the client acquisition campaign on Facebook. We managed to get a lot of new players at a much lower price than originally expected."

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