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E-commerce UAE

HabibiDeal: Hack Facebook Pixel Events and Increase Conversion Rate by 341%

HabibiDeal.com is the epitome of online shopping websites in the UAE. It has rapidly become UAE’s most novel, modern, and new online marketplace within a short duration of time by selling products at affordable rates. HabibiDeal.com also has their webpage encryption software intact, ensuring a safe and secure shopping experience for its users in the UAE.

2.6X
Increase in ROI
341%
Increase in Conversion Rate
75.4%
Decrease in CPA

Challenge

HabibiDeal's primary source of business was generated through indirect marketing and heavily skewed towards branding and engagement. With indirect marketing, they were able to get impressive results but had difficulty in scaling.

Their business model before working with ROI Hunter was as follows:

  • Get leads from interested consumers using post engagement
  • Have them make a Fast Order (a Fast Order is an option for a person to select the product they want and then leave behind their contact details)
  • Convert the FO into a sale through their customer care with a call to the consumer

However, the most significant missing piece of their online marketing puzzle was the ability to calculate revenue / ROI automatically and optimize ads based on their customer’s actions.

habibideal-challenge_2HabibiDeal Homepage

Solution

To help HabibiDeal overcome their challenges we:

  • Measured every relevant user action by creating custom metrics
  • Optimized the campaigns to work toward meeting these actions using or Performance Goals
  • Finally, we began to enhance the creatives and optimize campaigns based on their performance with our Template Editor and suite of dynamic videos

HabibiDeal already had the classic pixel event in place that they used to measure website purchases. However, they were unable to estimate Fast Orders because they required a different kind of event. As a result, we hacked the AddToWishlist event to be used to track their Fast Orders. The parameters were used to identify the content_ids, value and thus calculate the ROI.

fb_pixel_wishlist

We tracked consumers who converted through these Fast Orders and used them as a source to create highly effective Lookalike Audience which helped in reaching the most relevant audience on Facebook. With the right measurement metrics in place, optimization was just a click away. The "% of budget spent"parameter showed the ad sets that were spending the daily budget entirely and Goals shows if those ad sets were meeting the KPI's as well.

ROI Hunter's custome metric was used to calculate

  • Total Orders = Purchase Count + Add to Wishlist Count
  • Total Revenue = Purchase Revenue + Add to Wishlist Revenue
  • Total ROI = (Purchase Revenue + Add to Wishlist Revenue) / Spend

Purchase event = Online Purchases Add to Wishlist event = Offline Payment Orders

We did not stop here since we also wanted to make sure that the ads are visually enhanced. With the help of ROI Hunter's Template Editor and predefined templates, transforming the images was just a one-click solution. The model was able to show the price, sale price and name of the product, and the discount percentage on the ads dynamically.

Tools Used

  • Custom Metrics
  • Add to Wishlist Event
  • % budget spent
  • Template Editor

habibideal-solutionHabibiDeal Tools Used

Results

Along with product insights from Google Analytics and the right optimization events, HabibiDeal was able to achieve the following results:

  • 160% increase in ROI or 2.6X increase in ROI
  • 75.4% decrease in CPA
  • 341% increase in Conversion Rate or 4.4X increase in Conversion Rate
  • 413% increase in Transactions or 4.1X increase in Transactions
avatar
Sujil Kumar, Digital Marketing Manager - HabibiDeal.com

"We started using Direct Response marketing on Facebook with the help of ROI Hunter and continue to scale using them because they simply work! We were able to test different audiences, placements and ad formats and identify which works the best for us before scaling. By having a definite campaign structure it is very easy to launch new ads and saves a lot of time. By avoiding overlapping and following best practices, we were able to decrease the CPA drastically and increase sales.”

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