Customer Support

About us

We are on the lookout for passionate customer oriented individual who will assist our global customers. ROI Hunter Easy is a dynamically growing product helping thousands of clients with online advertising on Google and Facebook. As the number of happy clients increases, we need more hand on to assist our clients with their needs. If you are passionate about growth and innovation, then come revolutionize the advertising technology space with us!

What you will do

  • You will be in contact with clients every day from the US, Canada and LATAM via a help desk software. The nature of questions can be technical, but don’t worry, we will teach you everything you need to know.
  • You will be the middleman between clients and the Tech team. You will have the possibility to directly influence our product.
  • You will get to learn the advertising environment of two giants: Google and Facebook.
  • You will participate in our customer support development where you could come up with ideas on how to help our clients more efficiently in the future.

And what more

  • You would start in co-working environment (we have global contract with we work) and provide support to our SMB clients using in US + Canada
  • You would gradually hire a small team (1-3 people) to build an autonomous support unit
  • You could also improve marketing skills to become Client Solution Manager for large e-commerce clients using our PRO version
  • We would provide them with periodical training in London or Prague, competitive salary and opportunity to grow fast with us, be our first hunter in the US and cooperate directly with FB and Google

You are a perfect candidate if

  • You are a self-reliant fast-learner
  • You can think logically, have an innate will to offer a solution to satisfy our customers
  • You have perfect English, written and spoken
  • You are willing to learn
  • You are patient and more importantly, reliable
  • Bonus: You have some experience with a customer support job or skills in performance marketing or knowledge of e-commerce environment


Apply now: