JOB POSITION

Customer Success Manager Junior (CZ)

About us

We have a love-hate relationship with ads. We hate when they bother us anywhere we move. We love when they help us discover new things that make us happy. That’s why we want less of the first and more of the second and that’s also why we built ROI Hunter.

At ROI Hunter, we work with some of the most innovative and fastest growing e-commerce companies across the globe and we help them optimize how they reach out to their customers and engage with them in a more meaningful way. We have seen over and over again that this is the right way to grow their business, which is one of our key drivers and our ultimate goal.

 

ROI Hunter was founded in 2014 and have fast become one of the most reputable Facebook and Google Marketing Partners globally. We are headquartered in Brno (the Czech Republic) and have offices in Prague (the Czech Republic), Dubai (United Arab Emirates), Singapore and Sao Paulo (Brazil).


What we need

We now seek  Customer Success Manager junior to join our Prague team.

Our CSM team is responsible for on-boarding new clients and helping them get the most out of performance advertising on Facebook.

 

In this role, you will:

  • You will have your own portfolio of customers and your mission will be to advise them on  strategy, planning, and implementation of campaigns
  • Orchestrate customer trials to ensure they fall in love with ROI Hunter and advertising on Facebook
  • Outline and oversee measurement strategy, tracking, and results delivery
  • Use data and analytics to build a consultative solution for our customers
  • Be the customer voice when working cross-functionally with product and engineering teams to design new product features

You should

  • Proven experience of min. 1 year with performance marketing, advertising metrics
  • Understanding of current online marketing concepts, strategy and best practices
  • Knowledge of Ads Manager or other FMP tools
  • Hunger to learn (will teach you the rest).
  • Strong analytical skills and data-driven thinking 
  • Ability to confidently present to external clients
  • Fluent in English

What's in it for you

  • Work for a company with a close, unique relationship with Facebook and a great solution for e-commerce worldwide
  • Join a high potential, well-funded and fast growing startup in Brno
  • Flexible working hours, home office. Because we don’t need you to be here 8 hours per day
  • English lessons ... and international colleagues who will be around
  • International offices. Do you like to travel? Is Dubai or Sao Paulo on your bucket list? Lucky you, we have offices there and we will support your endeavor to visit them  :)
  • Summer and Winter offices - A team-building week by the sea during summer and skiing in the mountains during winter
  • The team that helps you whatever happens!  You’ll get a chance to work with a bunch of people who know what they're doing and are great at it.
  • ROI Hunter - It’s a heart thing. Look forward to Mondays so you don’t cry for Fridays (occasionally).
PAID OVERTIMES
Love your work and can’t get enough of it? Well, you might as well get paid for it.

YOU WILL BE HEARD
We want to hear from you and what’s important implement the ideas and feedback you give us.
WE'LL FEED YOU
Breakfast is covered with baguettes, croissants and cereal on the menu. Lunch is covered too with meal vouchers.
MULTISPORT CARD
...and a bunch of sporty colleagues who sign up for the MultiSport card even if they never go. Maybe you’ll be the one to get them to come.
EDUCATION BUDGET
English/Czech courses and colleagues who will be thrilled to practice with you. Or if your language skills are good enough? Then use your budget for whatever else.

Interested?

Apply now: