Customer Success Manager - MENA

Customer Partnership
Dubai

We are a trusted Facebook Marketing Partner which makes us feel both proud and humble. Our mission is to make e-commerce marketing easier and more personal. Career at ROI Hunter is unlike any other you've had. Customer Success Manager is  a superb opportunity for you if are passionate about performance marketing (Facebook Ads) and wants to apply your knowledge and be upfront of the latest Facebook marketing trends.

WHAT YOU WILL DO

  • You will have your own portfolio of MENA customers and your mission will be to help them succeed on Facebook
  • Advise best e-commerce clients in the region on  strategy, planning, and implementation of campaigns
  • Orchestrate customer trials to ensure they fall in love with ROI Hunter and advertising on Facebook
  • Outline and oversee measurement strategy, tracking, and results delivery
  • Use data and analytics to build a consultative solution for our customers
  • Be the customer voice when working cross-functionally with product and engineering teams to design new product features

WHAT WE NEED

  • If you had worked as a PPC Specialist and knows the job inside out and you want to move to account management
  • Proven experience of min. 2 years with performance marketing, advertising metrics
  • Fluent English, Arabic speaker
  • Nimble in spoken and written communication with clients
  • Having a technical and business mindset alike
  • Proactive, diligent and humble


WHAT'S IN IT FOR YOU

  • Work for a company with a close, unique relationship with Facebook and Google providing a great solution for e-commerce worldwide
  • Join a high potential, well-funded and fast growing startup
  • Flexible working hours, home office. Because we don’t need you to be here 8 hours per day
  • A diverse international team with the ambition to achieve amazing things
  • Flat hierarchies, responsibility and freedom to develop your own ideas

Interested?

By sending the form, you agree to our Conditions By sending the form you agree to have your personal data processed for marketing purposes in accordance with Act Nr. 101/2000 Sb. (incorporated under the laws of Czech Republic). The data will be stored and used solely for the purposes of ROI Hunter a.s. until revoked in writing. The consent with having the data processed may be revoked at any time.

or

We asked our people

  • ‘‘Coming from an advertising background, it's great to work for a company that doesn't "sit on it's horses", but rather continuously invents new hacks and functionalities for it's customers. I get to present these to some of the biggest advertisers out there...“

    Erik Werner

    Client Partner

  • ‘‘Having heard some of the stories from other people’s experience with HR has made me that much more careful to remember that it really is about 'Human Relations' - not just pushing through paperwork and organizing parties. We are there to listen, care and guide our employees throughout their time with us. After all, I am not a robot and I don’t expect to treat others as such.“

    Dana Paděrová

    HR Specialist

  • ‘‘Keeping up with the big boys (Facebook - in particular) in terms of creativity, user experience and products can be a challenge. Nothing beats that. I wake up in the morning, get to work and am excited to find out what I will work on. It also helps that I have a great team of people to bounce ideas off. It sharpens the mind and I know that I can keep up with developers anywhere.“

    André Lima

    Front End Developer

Behind our curtains