Job position

Strategic Customer Success Manager

👫 Whom are we looking for? A customer-centric professional with a strong interest in Social Media who wants to move in their career and gain new experience while working with the biggest e-commerce clients in Europe.

🌍 Where? Czech Republic (Prague/Brno or remote)

📝 How? Full-time employment

🗓️ When? Starting as soon as possible

🎯 Why? We need another smart head and a brave heart to help our clients succeed in paid marketing and use the full potential of our platform.


About the job

  • the EMEA Customer Success team has 9 people and CSMs cover onboarding, auditing, and supporting existing clients, and the Sales covers closing the new deals
  • the team is very supportive, helpful, and collaborative and you would take care of our bigger e-commerce clients
  • you can expect to help our clients with onboarding, strategies, audits, and creative ideas to perform well
  • the role has a big potential in growth, to help you learn more from digital and product marketing and management
  • ideally, we expect you to have 3 - 4 years of experience of managing/overseeing and/or executing Facebook Ads - but we are open for talented people so if you have an interest in Social Media and very strong customer-centric experience we are happy to meet you
  • professional level of English is a must 
  • we welcome your ideas and suggestions for improvement
  • we support each other and also your development and education

Why should you join us?

You would join the company in a very exciting time when it's ready to scale up and bring you many opportunities to learn and grow. The team is very supportive and loveable so you would also win a bunch of very good colleagues and maybe also close friends. And the company itself is well-known for great people and professionals and for supporting education and learning.

 Work culture

🙋🏻 We welcome new ideas – collaboration, discussion, and constructive debate appreciated!
🤝 Great, friendly team and managers – one of the best things in our company.
📈 Autonomy – we trust each other and expect to be self-driven, proactive, and self-motivated.
🎯 We love to celebrate our success and see our impact.
💡 Open culture – Questions? Feel free to ask!

Work benefits

🧗🏻 Multisport card

👩🏻‍🏫 Education budget

💰 Quarterly commissions

☕ Refreshments

🥂 Company and team events (if possible 😷)

🌴 25 days of holiday (in case of full-time employment)

Who we are

ROI Hunter is a B2B SaaS startup and we are building a Product Marketing Platform for e-Commerce. A certified Google and Facebook Marketing Partner. 
ROI Hunter’s Product Marketing Platform provides visibility of a product’s performance across channels and enables companies to derive actionable insights from data, make business-critical decisions and optimize their performance marketing efforts for profitability.
Founded in 2014 in Brno, Czech Republic with 85+ Hunters in offices located in Sao Paulo, London, Prague, Brno, Dubai and a few of us work remotely.

Do you like it? Let's chat over a video call and learn more about each other! Apply today 👇

↓ Apply now! ↓