Customer Success Manager , PL

Customer Partnership
Warsaw, PL

ROI Hunter software helps 300 customers across the globe make the most of performance advertising on Facebook. Despite having 6 offices on 3 continents and fast growth, we managed to preserve our open company culture where everyone is welcomed to speak up, express their ideas and change status quo.

Join us to be part of our journey from a small startup in the Czech Rrepublic to a successful global software business. We have a strong vision, a lot of passion to go after it and we are looking for others who will join us on this journey.

We are looking for a passionate Facebook marketer who would join our growing team in Poland.


  • Forge and develop relationships to enable continued rapid growth of ROI Hunter in Poland
  • Orchestrate customer trials to ensure they fall in love with ROI Hunter and advertising on Facebook
  • Make customer happy through ongoing support, sharing of best practices, data insights, and product knowledge
  • Be the customer voice when working cross-functionally with product and engineering teams to design new product features
  • Build relationships with and support Facebook sales teams with their initiatives
  • Develop strong Facebook expertise and share your knowledge internally and externally through easy to digest “cookbooks”


  • As the perfect candidate you are:


    • well versed in Power Editor and Ads Manager and have been around these tools at least for 2 - 3 years

    • have a thorough understanding and good business connections in e-commerce and/or advertising in Poland

    • nimble in spoken and written communication with clients

    • having a technical and business mindset alike

    • proactive, diligent and humble

    • fluent in English and Polish



  • notions of Facebook API
  • Previously worked at Facebook or in a digital marketing team of online businesses or media agencies
  • experience with any other FMP tools
  • notions of SQL, HTML or other web-oriented languages


  • Work closely with Facebook Sales team and their top clients in the region from the likes of Allegro or Huawei
  • Join a well funded and fast growing startup that has the ability to make a big impact
  • Be one of the founding members of ROI Hunter’s operations in Poland and shape its strategic direction
  • Unlimited holidays – work hard, play hard when you need it
  • Very competitive remuneration


ROI Hunter - It’s a heart thing. Look forward to Mondays so you don’t cry for Fridays (occasionally).

Your will be heard. We want to hear from you and what’s important implement the ideas and feedback you give us.

Summer and Winter offices - A teambuilding week by the sea during summer and skiing in the mountains during winter

International offices. Do you like to travel? Are Dubai or Sao Paulo on your bucket list? Lucky you, we have offices there and we will support your endeavor to visit them. :)

Education budget. English/Czech courses and colleagues who will be thrilled to practice with you. Or if your language skills are good enough? Then use your budget for whatever else.


We are expanding our team based in Poland to further our mission of helping businesses boost their sales through Facebook performance ads. We need creative thinkers and builders with previous performance marketing experiences.The right candidate will have a passion for Facebook, social media and digital advertising, and will help us develop a strategy for how we market to businesses across every industry in Poland.


By sending the form, you agree to our Conditions By sending the form you agree to have your personal data processed for marketing purposes in accordance with Act Nr. 101/2000 Sb. (incorporated under the laws of Czech Republic). The data will be stored and used solely for the purposes of ROI Hunter a.s. until revoked in writing. The consent with having the data processed may be revoked at any time.


We asked our people

  • ‘‘Coming from an advertising background, it's great to work for a company that doesn't "sit on it's horses", but rather continuously invents new hacks and functionalities for it's customers. I get to present these to some of the biggest advertisers out there...“

    Erik Werner

    Client Partner

  • ‘‘Having heard some of the stories from other people’s experience with HR has made me that much more careful to remember that it really is about 'Human Relations' - not just pushing through paperwork and organizing parties. We are there to listen, care and guide our employees throughout their time with us. After all, I am not a robot and I don’t expect to treat others as such.“

    Dana Paděrová

    HR Specialist

  • ‘‘Keeping up with the big boys (Facebook - in particular) in terms of creativity, user experience and products can be a challenge. Nothing beats that. I wake up in the morning, get to work and am excited to find out what I will work on. It also helps that I have a great team of people to bounce ideas off. It sharpens the mind and I know that I can keep up with developers anywhere.“

    André Lima

    Front End Developer

Behind our curtains