Customer Success Manager , CEE

Customer Partnership
Brno/Prague, CZ

Do you want to achieve big goals? Are you self – motivated creative thinker with the passion to help Facebook marketing partner ROI Hunter to spread its platform?

Look no further and join ROI Hunter. We are a Facebook Marketing Partner and a unique ad-tech company in our region and we are looking for a passionate person who would join our growing team in Europe.

We are seeking tech-savvy marketers who will push their knowledge of Facebook marketing best practices to the limits. You will be a partner to a handful of clients and you will help them grow through Facebook advertising. Explain awesome new platform features and inspire them to create amazing campaigns. Build trust and create winning strategies for them. 

 

WHAT YOU WILL DO

  • Forge and develop relationships to enable continued rapid growth of ROI Hunter in APAC
  • Orchestrate customer trials to ensure they fall in love with ROI Hunter and advertising on Facebook
  • Make customers happy through ongoing support, sharing of best practices, data insights, and product knowledge
  • Be the customer voice when working cross-functionally with product and engineering teams to design new product features
  • Build relationships with and support Facebook sales teams with their initiatives
  • Develop strong Facebook expertise and share your knowledge internally and externally through easy to digest “cookbooks”

WHAT WE NEED

  • Well versed in Power Editor and Ads Manager and have been around these tools at least for 2 - 3 years
  • Undergrad degree from a top university
  • Data-driven decision mentality and sound business judgment through strong analytical thinking
  • Excellent communication and interpersonal skills with fluent spoken and written English language
  • Proactive, organized, responsible and willing to travel with ability to adapt and grow quickly and easily 

BONUS POINTS

  • Positive attitude, will to learn, self-reliance and accuracy

  • Good time-management skills

  • Basic HTML skills

  • Basic knowledge of Facebook API

AND WHAT IS IN IT FOR YOU

  • Working at ROI Hunter - the one and only Facebook partner for ad technologies in central and eastern Europe.

  • Opportunity to work on interesting compaigns with big clients.

  • Motivating renumeration based on your skills, experience and drive.

  • Flexible working hours, home office. Because we don’t need you to be here 8 hours per day.
  • English lessons ... and international collegues who will be happy to help you with your English skills improvement.
  • International offices. Do you like to travel? Are Dubai or Sao Paulo on your bucket list? Lucky you, we have offices there and we will support your endeavor to visit them :)
  • Summer and Winter offices - A teambuilding week by the sea during summer and skiing in the mountains during winter.
  • The team that helps you whatever happens!  You’ll get a chance to work with a bunch of people who know what they're doing and are great at it.
  • ROI Hunter - It’s a heart thing. Look forward to Mondays so you don’t cry for Fridays (occasionally).

AND MORE

PAID OVERTIMES
Love your work and can’t get enough of it? Well, you might as well get paid for it.

YOU WILL BE HEARD
We want to hear from you and what’s important implement the ideas and feedback you give us.

WE'LL FEED YOU
Breakfast is covered with baguettes, croissants and cereal on the menu. Lunch is covered too with meal vouchers.

MULTISPORT CARD
...and a bunch of sporty colleagues who sign up for the MultiSport card even if they never go. Maybe you’ll be the one to get them to come.

EDUCATION BUDGET
English/Czech courses and colleagues who will be thrilled to practice with you. Or if your language skills are good enough? Then use your budget for whatever else.

Why you should work with us?

We are looking for people who are attracted by working in a fast-growing environment of ad technologies. You would become part of a team helping our big clients to invest in online marketing. Client partner’s job is about cooperation with clients on implementation of their campaign strategies and technical solution in order to achieve the best thanks to Facebook ads and ROI Hunter.

Interested?

By sending the form, you agree to our Conditions By sending the form you agree to have your personal data processed for marketing purposes in accordance with Act Nr. 101/2000 Sb. (incorporated under the laws of Czech Republic). The data will be stored and used solely for the purposes of ROI Hunter a.s. until revoked in writing. The consent with having the data processed may be revoked at any time.

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We asked our people

  • ‘‘Coming from an advertising background, it's great to work for a company that doesn't "sit on it's horses", but rather continuously invents new hacks and functionalities for it's customers. I get to present these to some of the biggest advertisers out there...“

    Erik Werner

    Client Partner

  • ‘‘Having heard some of the stories from other people’s experience with HR has made me that much more careful to remember that it really is about 'Human Relations' - not just pushing through paperwork and organizing parties. We are there to listen, care and guide our employees throughout their time with us. After all, I am not a robot and I don’t expect to treat others as such.“

    Dana Paděrová

    HR Specialist

  • ‘‘Keeping up with the big boys (Facebook - in particular) in terms of creativity, user experience and products can be a challenge. Nothing beats that. I wake up in the morning, get to work and am excited to find out what I will work on. It also helps that I have a great team of people to bounce ideas off. It sharpens the mind and I know that I can keep up with developers anywhere.“

    André Lima

    Front End Developer

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