Customer Success Manager , APAC

Customer Partnership
Singapore or anywhere in  APAC

Do you want to achieve big goals? Are you self – motivated creative thinker with the passion to help Facebook marketing partner ROI Hunter to spread its platform?

Look no further and join ROI Hunter. We are a Facebook Marketing Partner and a unique ad-tech company in our region and we are looking for a passionate person who would join our growing team in APAC.

We are seeking tech-savvy marketers who will push their knowledge of Facebook marketing best practices to the limits. You will be a partner to a handful of clients and you will help them grow through Facebook advertising. Explain awesome new platform features and inspire them to create amazing campaigns. Build trust and create winning strategies for them. 

 

WHAT YOU WILL DO

  • Forge and develop relationships to enable continued rapid growth of ROI Hunter in APAC
  • Orchestrate customer trials to ensure they fall in love with ROI Hunter and advertising on Facebook
  • Make customer happy through ongoing support, sharing of best practices, data insights, and product knowledge
  • Be the customer voice when working cross-functionally with product and engineering teams to design new product features
  • Build relationships with and support Facebook sales teams with their initiatives
  • Develop strong Facebook expertise and share your knowledge internally and externally through easy to digest “cookbooks”

WHAT WE NEED

  • well versed in Power Editor and Ads Manager and have been around these tools at least for 2 - 3 years
  • Undergrad degree from a top university
  • Data-driven decision mentality and sound business judgment through strong analytical thinking
  • Excellent communication and interpersonal skills with fluent spoken and written English language
  • Proactive, organized, responsible and willing to travel with ability to adapt and grow quickly and easily 

BONUS POINTS

  • Have a thorough understanding and good business connections in e-commerce and/or advertising in APAC
  • Previously worked at Facebook or in a digital marketing team of online businesses or media agencies
  • Have MBA or Masters degree from a top university

WHAT IS IN IT FOR YOU

  • Work closely with Facebook Sales team and their top clients in the region
  • Join a well funded and fast growing startup that has the ability to make a big impact
  • Be one of the founding members of ROI Hunter’s operations in Singapore and shape its strategic direction
  • Very competitive remuneration

AND MORE

 

ROI Hunter - It’s a heart thing. Look forward to Mondays so you don’t cry for Fridays (occasionally).

Your will be heard. We want to hear from you and what’s important implement the ideas and feedback you give us.

Summer and Winter offices - A teambuilding week by the sea during summer and skiing in the mountains during winter

International offices. Do you like to travel? Are Dubai or Sao Paulo on your bucket list? Lucky you, we have offices there and we will support your endeavor to visit them. :)

Education budget. English/Czech courses and colleagues who will be thrilled to practice with you. Or if your language skills are good enough? Then use your budget for whatever else.

WHY YOU SHOULD WORK WITH US

We are putting together new Biz Dev team based in Singapore to further our mission of helping businesses boost their sales through Facebook performance ads.We need creative thinkers and builders with previous sales and business development experience. You’ll be on the frontlines of Facebook introducing ROI Hunter to e-commerce businesses and digital media agencies, through both sales and marketing efforts.We are good. Come and work with us!

Interested?

By sending the form, you agree to our Conditions By sending the form you agree to have your personal data processed for marketing purposes in accordance with Act Nr. 101/2000 Sb. (incorporated under the laws of Czech Republic). The data will be stored and used solely for the purposes of ROI Hunter a.s. until revoked in writing. The consent with having the data processed may be revoked at any time.

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We asked our people

  • ‘‘Coming from an advertising background, it's great to work for a company that doesn't "sit on it's horses", but rather continuously invents new hacks and functionalities for it's customers. I get to present these to some of the biggest advertisers out there...“

    Erik Werner

    Client Partner

  • ‘‘Having heard some of the stories from other people’s experience with HR has made me that much more careful to remember that it really is about 'Human Relations' - not just pushing through paperwork and organizing parties. We are there to listen, care and guide our employees throughout their time with us. After all, I am not a robot and I don’t expect to treat others as such.“

    Dana Paděrová

    HR Specialist

  • ‘‘Keeping up with the big boys (Facebook - in particular) in terms of creativity, user experience and products can be a challenge. Nothing beats that. I wake up in the morning, get to work and am excited to find out what I will work on. It also helps that I have a great team of people to bounce ideas off. It sharpens the mind and I know that I can keep up with developers anywhere.“

    André Lima

    Front End Developer

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